FAQ

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After Hours Contact

At My Store you do not pay any additional charges or administration fees to secure your storage unit. There are also no additional monthly charges if your account is up to date.

Rent is payable in advance on the 1st day of the month.

You can use your own lock or one can be purchased from reception.

Yes, we have experienced and knowledgeable staff that can assist you.

By calling us on 087 183 3000, emailing us on sales@mystoresa.co.za

  1. Contact us for a Client Information Form (which can also be filled in under “Application Form” on our website)
  2. Once the form is completed and returned, a unit will be allocated
  3. We will then send you a contract to sign followed by an invoice.
  4. Payments can be done by EFT or in Person by cash or credit card.
  5. Once we receive payment, your unit is confirmed.
  6. That’s it, you are ready to store…..Storage made simple